Customer Reviews

See reviews by Our Customer from Michigan and Ohio:

A list of references with contact information is available upon request. Please don’t hesitate to contact us. We have serviced over 1800 property loss claims, and have a very long list of satisfied clients.

Chris Yatooma

5/ 5stars

As a Real Estate Broker and Licensed Builder, Michigan Fire Claims has helped me and many of my clients over the years. Their empathy to the insured’s situation carries through during the entire process. They take the time and care to ensure they clearly explain every step of the process, in what in most cases, is the most catastrophic situations most people face in their lives. In every case, they have helped me maximize insurance claims in some circumstance 2-3 times what the insurance companies initialed offered as a settlement. Let the professionals deal with the insurance companies, this is what they do and they do it very well.

- Feb 28, 2017

Marty and Susan Seta, Dearborn

5/ 5stars

“In June 2015 we had a catastrophic house fire that resulted in a total loss of our home and contents.Our neighbor, a former fireman himself, recommended Michigan Fire Claims to us, and we thank God that he did! The whole process was overwhelming. I am convinced that the insurance company was doing everything possible to deny the claim. Michigan Fire Claims lead and walked us through the entirety of it. After performing a thorough inventory of our belongings, through insurance company delays, an examination under oath, more delays, mistakes in payment, etc. MFC was our ally and always by our side. Additionally, MFC made sure that our settlement was fair. Otherwise, I’m certain they would have low balled us.Even more impressive than their advocacy on our behalf was how well we were treated by everyone we had contact with. To MFC we were a family that lost everything. Everybody was humane and kind. We felt as if it was always much more than

Even more impressive than their advocacy on our behalf was how well we were treated by everyone we had contact with. To MFC we were a family that lost everything. Everybody was humane and kind. We felt as if it was always much more than business with them. We are eternally grateful for Tom, our adjuster, Gary, and all of the rest at MFC. Thank you for treating us as friends. We will be forever thankful that you were around to help our family our family at our greatest time of need. I would recommend your company to anybody who could use your services without hesitation.

- Jan 31, 2017

Jerry and Joyce Gillette

5/ 5stars

Customer Reviews Public AdjusterMatt, Ross, and Inventory Team:

Jerry and I wanted to thank all of you again for the assistance you gave us between the fire and our getting into our new home. Matt, you and Ross gave us reassurance and guidance working our way through this process. Kay, thanks to you for your extra time here trying to make sense of the cleaning inventory concerning what they did and did not do. We realize that you, Matt, made numerous visits to calm me down and give us support when we were overwhelmed with everything going on. We are very grateful. The job everyone did and the function and support of your company was priceless to us!

Thank you all!

- Jan 16, 2017

Manuel & Vera Vigil, Little Lake

5/ 5stars

Michigan Fire Claims saved my life. On June 7, 2014 during the time while I was undergoing cardiac rehab, my home was totally destroyed by fire. It was a very traumatic experience with my son being taken to the emergency and losing our beloved pet, Hugo, a 200lb Newfoundland in the fire.

The day after the fire a very good friend and house builder came over with his dad to give his condolences and at the same time told me that he could not rebuild my house for the amount on my insurance policy. At a meeting with my insurance adjuster I was led me to believe I only had $200K insurance to rebuild, I was devastated.

A week later I received a letter from Matt Slotka, MFC vice president, a sales pitch about how they could help me rebuild my home.

I ignored the letter thinking it was just another company wanting to make money over my tragedy. During this time, we were living in a 33 foot camper home on the premises and everyday we could see the burned out ruins of our home while grieving for the loss of our beloved pet, Hugo.

Another letter from MFC arrived in the mail a week later and this time Matt was very personal and advised me that if I did not consider his company, to at least hire a lawyer. The advice given made me realize this company was genuinely concerned for me.

I immediately called his cell number and left a voice mail, this was on Saturday. On Monday, Matt drove up from lower Michigan and as he sat in our trailer looking at my insurance policy, he said I had nothing to worry about, I had “Guaranteed Replacement Value” on my home. Which meant the insurance company had to rebuild my house as it stood before the fire, regardless of the cost.

Had I not contacted MFC, I would have dealt with Auto Owner’s agent and built a much smaller home than what I had before the fire. Moreover, I would not have recouped the all the money needed to replace our contents. Thanks to MFC, I was able to rebuild my new home at today’s prices, double of what I was told at my meeting with the adjuster.

My wife and I are very grateful for Matt and all of MFC staff to help us get our home back. We are very comfortable in our new home and wholeheartedly advise anyone that has gone through a tragedy like we did, to contact Michigan Fire Claims and get what’s due you.

Manuel & Vera Vigil

- Dec 27, 2016

Amanda Hedger, Waterford

5/ 5stars

Dear Michigan Fire Claims, Inc.

Words cannot justify how grateful my family and I are for the services you have provided for us! We were not prepared for losing everything to a fire, or everything that follows after the devastation of a fire. From the moment you were referred to us, a weight was lifted! Not only did you handle everything with my insurance company, you fought and got us enough funds to be more than comfortable while our home was being rebuilt. You kept us informed of everything step-by-step. Our house was a total loss. The contractors you recommended to rebuild our home were also wonderful to work with. Not even six months and we were able to move back home! Thank you so much for making something so heartbreaking and traumatic a lot easier on our family to go through.


- Dec 05, 2016

From Yelp, by Cory C., Ypsilanti

5/ 5stars

If you ever have a major home owners/renters insurance claim call these guys the immediately after you hang up from reporting your claim! They work hard and fast to get you the best claim settlement. I loved my insurance company and never had an issue… until my first major claim. It was a nightmare that dragged on and on. I was lucky enough to have a casual acquaintance refer me to Tom at MI Fire Claims. Tom, Dom, and Gary are great guys who I felt really cared about helping me get a fair settlement from the insurance company. They were able to double the settlement my insurance company initially offered me, well worth the 10% fee they collect from the total award. Can’t say enough good things about them.

- Jul 23, 2016

Kelli Withrow, Jonesville

5/ 5stars

Dear Nik Kalaj:

Words cannot express how grateful I am for the work that Michigan Fire Claims has done for my family and myself. I started off very skeptical, thinking you were just out for a piece of the pie, and I am so glad that I did not listen to the skeptical side because I know that I would have been completely lost had I not had you and your staff there to guide me through this process. Not only were you there to reassure me every step of the way, but with you in my corner; there were many unpleasant tasks that I did not have to do or worry about. I greatly appreciate all of the hard work that everyone did for us and would highly recommend you to anyone who should have to go through it. Please do not hesitate to use me as a reference, I will gladly talk to anyone out there about our experience and the great results you achieved. Sincerely,

- Aug 07, 2015

Nancy Jeffrey, Grant

5/ 5stars

It has been five years now since I needed your service. I lost my home in March of 2010 to a house fire. I was getting the run around from my insurance company when I called and met with Nik the very next day. Thanks to him and the great team he has working for him I was able to buy a new home and recover what I had coming from the insurance company for my contents and home. If you should ever need references I would be happy to meet and speak with anyone.

- Feb 11, 2015

Tom, Gwen, Joshua, Sarah & Leah Colorito, Macomb

5/ 5stars

Dear Nik, Matt, Ross, Kelly, Traci (and everyone else at Michigan Fire Claims),

It’s hard to believe that it has been 2 years since we were first introduced as a result of our house fire on July 3rd, 2012. Since our claim has now been officially closed and we’ve had the chance to settle into our home again, we wanted to take this opportunity to offer our sincerest thanks for helping us through the entire insurance claim process.

As you may remember, we had purchased our home (brand new) in November of 2011 and had only lived there 8 months when the lightning strike and subsequent fire occurred. Then, as if the fire wasn’t bad enough, our house was flooded just three weeks later by inept crews performing demolition and cleanup. We were given many excuses and misinformation by companies that were originally hired to help us, we were sued by one of these companies, and we had to move 4 times in the year we were out of our house – to name just a few of the challenges we were forced to deal with. It was difficult, stressful, and overwhelming to say the least.

Looking back, we are absolutely convinced we would not have had the same positive results had you not been there to guide and support us, and more importantly to be our advocate when things got tough (which was often). In particular, we would like to recognize and thank Ross and Kelly for allowing us to send many emails and texts, for taking our phone calls to help answer our seemingly never ending questions, and for guiding us in the best way possible – both are absolute professionals in every sense of the word. We can’t thank you enough for giving us your time, expertise and a well-timed hug or joke when we needed it most.

A little over two years later, we are back in our home – at peace and happy. Our claim is over and our life is back to normal. Our rebuilt house looks beautiful too. All of this would not be possible had Michigan Fire Claims not been there to ensure we were being treated properly by our insurance company and by our contractors.

Please feel free to use this letter as a positive testimonial to your services and also do not hesitate to contact us if you want to use us as a referral. We’d be happy to reciprocate any way we can.

Finally, we are including some before and after photos that we thought you might appreciate. Thank you again for everything!!!

With our deepest gratitude,

Customer Reviews Public Adjuster

Customer Reviews Public Adjuster

- Sep 15, 2014

Timothy and Jill Hartman, Monroe

5/ 5stars

Dear Mr. Kalaj,

When we think of the things we appreciate, we think of your company and employees work on the catastrophic loss of our home due to a fire. The experience was a challenge, but with your company’s assistance, it became a positive learning experience for us. We are most grateful for your compassion, vast knowledge, and determination to ensure we receive a fair insurance settlement. Your company and employees worked very hard to ensure we reached a common satisfactory goal. For these reasons, you have our most deepest respect.

Michigan Fire Claims, Inc high standards and persistence allowed us to focus on the future and not be stuck in the day to day difficulties. You all show how much you care for your clients. it is for these reasons we would highly recommend your services to any individual or business to contact for assistance.

- Feb 13, 2014


5/ 5stars


Thank you for all of your support during a very difficult time in my life. As you know, it was not an easy decision for me to make, however it ended up being a very good decision and one that helped me a great deal during a very emotionally difficult time. I am deeply appreciative of everything you and your fine staff did to help me and I will remember that for the rest of my life.

Thanks again for everything.


- Dec 19, 2013

J Abate, Canton

5/ 5stars

Thank you for a job well done.

- Oct 02, 2013

W. Kappen, Cass City

5/ 5stars

Michigan Fire Claims did everything they said they would. I would be happy to use their services if I ever needed again.

- Oct 02, 2013

M & L Graham, Commerce Twp

5/ 5stars

We were devastated and didn’t know what to do. The insurance company was not explaining any of our rights. We hired Michigan Fire Claims and they explained everything to us. We were able to take the money and not rebuild.

- Sep 30, 2013

J. Goodrich, Delton

5/ 5stars

Michigan Fire Claims was able to get me the maximum limit on my claim.

- Sep 28, 2013

G. Goodman, Saginaw

5/ 5stars

I found a friend in Nik at Michigan Fire Claims and will never hesitate in referring them.

- Sep 10, 2013

E & N Laroque, Saginaw

5/ 5stars

Michigan Fire Claims gave us substantially more than the insurance company wanted to pay us. We were lucky to have them on our side.

- Sep 02, 2013

T. Buchnna, Benton Harbor

5/ 5stars

I was extremely pleased with the communication between MFC and me. They were able to give me weekly updates on the status of my claim.

- Sep 01, 2013

L & Y Eastman, Breckenridge

5/ 5stars

I used Michigan Fire Claims 10 years ago on my house fire and was unfortunate to have another one this year. I did not hesitate to call them to the rescue again.

- Aug 25, 2013

E& M Smith, North Branch

5/ 5stars

We were referred to Michigan Fire Claims and will always be thankful for their help in our house fire.

- Aug 01, 2013

Mosby and Brenda Clark, Saginaw

5/ 5stars

A tremendous weight was lifted off our shoulder knowing we had you preparing and presenting our loss to State Farm. We were able to continue our normal work schedules without all the added pressure. Thank You.

- Aug 30, 2012

Steve and Bonnie Dexter, Ionia

5/ 5stars

We were so happy to have had you recommended to us by a friend who had also experienced a fire. Nik met with us and took the time to explain our policy and the entire claim process. He helped us avoid numerous mistakes that could have been made. Michigan Fire Claims, Inc performance was simply fabulous.

- Jun 19, 2012

Vargel Fili

5/ 5stars

We wish to thank you for handling our flood with professionalism and care to our home and belongings. Michigan Fire Claims, Inc was able to get us double the offer from the insurance company. Thank you!

- Mar 10, 2012

Brett and Cindy Deguise, Hadley

5/ 5stars

Michigan Fire Claims, Inc was able to do everything they assured me could be done on the loss. We were able to take the settlement, pay off the home and purchase a beautiful home not far from work.

- Mar 09, 2011

John Vandoer, Holland

5/ 5stars

Thank you for the work performed on our fire claim. We are happy with the settlement. We will continue to refer you to friends, relatives, and any one we meet with a fire loss.

- Dec 22, 2009

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